Understanding the Needs
We understand the needs of you, the client, our students, staff and the industries in which we operate or do business with.
Our Commitment
Mission Statement
Careers Training Centre strives to provide a centre of excellence in Cairns for flexible, hands-on training courses, encouraging individuals of all levels to develop and perform while meeting the needs of today's employers and industry.
We care, and we get you there.
Practical standards
Training shaped by real workplaces, student support and industry expectations.
Our Commitment to You
Code of Practice & Client Services
We prioritise understanding your specific requirements, operate with professionalism, and ensure the confidentiality, accuracy and integrity of your information. Our dedication extends to providing resources and training that align with industry standards, adhering to the Standards for Registered Training Organisations, and staying responsive to student and industry needs.
Flexible Approach
Taking into account your specific needs and being flexible in our approach to serving you.
Professionalism
Operate professionally and always conduct business in a sound, ethical and fair manner.
Experienced Trainers
Employ staff who are knowledgeable, qualified, objective, experienced and always act with integrity.
Confidentiality
Ensuring protection, accuracy and integrity of the information we hold about you, protecting your rights to privacy.
Meeting Industry Standards
The Standards for Registered Training Organisations and guidelines related to Vocational Education & Training package rules.
Responsiveness & Relevance
Respond to student and industry needs and remain competitive within our market.
Following
Code of Ethics
Careers Training Centre belongs to the membership of the Independent Tertiary Education Council Australia, ITECA, and abides by the code of ethics. The CaPTA Group has been a registered RTO since December 2012. However, we have been in the training field since 2008 while partnering with other RTOs.
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Accountable training
Our commitments are grounded in ethical conduct, recognised training standards and practical industry experience.
Industry-Relevant
Management Principles
Careers Training Centre aims to be the best it can be and work with industry to set benchmarks and best practices. With our extensive practical tourism industry experience, we prioritise best practice industry-relevant learning opportunities for our students. We promote inclusive practices, valuing diverse abilities and backgrounds, and continuously encourage our trainers to maintain relevant industry experience.
Efficiency & Effectiveness
Develop and use management principles, systems and policies to operate an efficient and effective organisation.
Quality Assurance
Quality assurance and continuous improvement throughout all aspects of the business meeting all legislative requirements.
Feedback
Collect information to improve training and assessment services, client services and management systems.
Information Exchange
Senior management decision making is guided by the experiences of our trainers and assessors.
Exceeding Requirements
Aiming to exceed the Standards for RTOs and relevant guidelines for Vocational Education and Training legislation.
Development
Flexible courses and assessments that meet benchmarks, cater to different learning styles and student needs.
Engagement
Participating and facilitating professional networks, associations, industry associations and task forces.
Support
Supportive learning environments that are conducive to the success of our students, clients and staff.
Regular Updates
Equipment and resources used for training are regularly reviewed to ensure they meet the requirements.
Organisational Affiliations
Careers Training Centre is a member of the Independent Tertiary Education Council Australia, ITECA. ITECA is the national industry association for the providers of private education and training. ITECA members adhere to a strict Code of Ethics. As a member of ITECA, we support and adhere to the Code of Ethics and students can trust that they are studying with high quality and accountable providers.
Ready to talk training?
Whether you are an employer looking for practical team training or a student exploring your next pathway, Careers Training Centre can help.